FAQ

CONSUMER WARNING: READ IMMEDIATELY 

All firearms are inherently dangerous and improper handling can lead to serious injury or death. Read and understand this safety notice in its entirety before the purchase, use, or sale of any holster purchased from Hurley's Gold LLC, DBA Helical Concealment ( here by Helical Concealment ).

SAFETY IS YOUR RESPONSIBILITY

You, as the owner of a firearm and a Hurley's Gold LLC, DBA Helical Concealment product, are responsible for the safe handling of your firearm. You are responsible for obtaining proper training in the safe handling of firearms. Helical Concealment strongly recommends a regular holster practice regime to ensure the continued safety and capabilities of the handgun and holster. Applicable firearms safety rules include:

1- Always Keep Firearm Pointed in a Safe direction. Never point your gun at anything you do not intend to shoot. This is particularly important when loading or unloading a firearm, and when holstering or unholstering.

2 -Treat All Guns as Though They are Loaded: Only test-fit unloaded pistols in a holster.

3 - Keep Your Finger Off the Trigger until You are Ready to Shoot: Ensure your trigger finger is clear of the trigger guard when holstering or unholstering, and ensure foreign objects do not enter the trigger guard area which could cause the handgun to discharge.

4 - Always Be Sure of Your Target and What’s Beyond It: Always verify your holster is clear of clothing or debris before holstering your handgun.

Holster Safety Warnings

Helical Concealment holsters are designed to meet the demand for high-performance tactical products. Close tolerances for holster/handgun fit require consistent handgun specifications and characteristics as well as extremely precise holster design.

For your protection and safety, it is strongly suggested that these warnings be read, understood, and adhered to prior to the purchase or use of any Helical Concealment product.

Although these warnings may not pertain to all Helical Concealment products or all circumstances, they should be read prior to the purchase, sale or use of any Helical Concealment product.

TRAINING AND PRACTICE

Use of a handgun under any circumstance may be dangerous. SERIOUS INJURY OR EVEN DEATH may result without proper training in the safe handling of firearms. Proper training should be obtained from an accredited firearms safety program conducted by competent, qualified instructors in the military, police academies or National Rifle Association affiliated instruction programs.

We strongly recommend a regular holster practice regime be utilized to assure the continued capabilities of both the Helical Concealment product and its user. Practice with unloaded weapon initially for best practices.

PROPER HOLSTER FIT

NEVER PLACE A LOADED HANDGUN IN A HOLSTER WITHOUT FIRST TESTING FOR PROPER FIT WITH THE HANDGUN UNLOADED. Although Helical Concealment attempts to provide accurate information regarding which specific holster models were designed to accommodate a specifically identified handgun, or handguns, Helical Concealment does not warrant the accuracy of such information and disclaims any responsibility or liability for, or consequences resulting from, errors or inaccuracies in such information. Users are advised not to rely on such compatibility information but to personally verify holster/handgun compatibility in each and every case using actual products.

Handgun manufacturers continually update manufacturing specifications in their quest for better products. These changes may occur one or more times within a particular handgun model year, and make it difficult for proper handgun identification and holster fit.

The slightest change in handgun design can have a major safety effect on the Helical Concealment product with close tolerances. These changes may not affect other holster brands that do not maintain the Helical Concealment high standards.

If the user has any questions or doubt concerning holster fit, contact Helical Concealment immediately as to which version of a particular handgun you and/or your customer may possess and its compatibility with Helical Concealment holsters.

Be advised that it is the user's responsibility to periodically check his or her holster and related hardware for proper fit and function. Should any product, including a Helical Concealment product, become worn, loose, broken, defective or ill-fitting CEASE USE IMMEDIATELY.

OTHER VERY IMPORTANT WARNINGS

DO NOT use Helical Concealment holsters with custom or modified guns unless the holster was made specifically to accommodate changes. Broken, worn or inferior manufactured guns, including guns that are not of original factory specifications. After-market grip adapters, target hammers, target triggers, trigger shoes, or other after-market handgun modifications may cause improper holster fit if the holster was not designed for it and increase the chance of an ACCIDENTAL HANDGUN DISCHARGE. Never attempt to modify Helical Concealment products in any way.

Do not attempt to cock a handgun while holstered as such cocking can cause severe damage to either the handgun or holster, or both, and may cause an ACCIDENTAL DISCHARGE.

It should be noted that NO HOLSTER IS COMPLETELY SNATCH-PROOF OR TAKEAWAY-PROOF. Therefore, the user must exercise extreme diligence at all times in any situation where another person may attempt to take the user's handgun. The handgun should be held in place by the user whenever vigorous activity such as running, jumping, falling or tumbling is encountered or attempted. ALWAYS keep safety straps snapped or pivoting hoods closed if the holster is so equipped.

Keep thumb on back of hammer or slide when inserting handgun in holster to help assure no movement occurs during insertion. Always keep fingers clear of trigger when drawing or replacing handgun in holster. Place index finger on outside of trigger guard to resist inadvertent strap or foreign object interference when re-holstering. 

In short, the user is responsible / liable for the safe use a any Helical Concealment product. Guns are crazy dangerous.

Prop. 65 Warning

This product contains chemicals, including certain plastics, known to the State of California to cause cancer and birth defects or other reproductive harm.

For more information, visit: www.P65Warnings.ca.gov.

Good news. Your Helical holster is made of Nylon PA 12 

Nylon PA 12 (Polyamide 12) is widely recognized for its excellent biocompatibility and is considered safe for prolonged contact with human skin. Due to its low water absorption, chemical resistance, and smooth surface properties, PA 12 is commonly used in medical devices, consumer goods, and wearable products that require direct and repeated skin contact. It is non-toxic, hypoallergenic, and does not leach harmful substances under normal usage conditions. However, individuals with specific material sensitivities should always exercise appropriate caution.

Bad news is California is rather "challenged" in our opinion.

Lead time is 5-15 days.

Helical Concealment offers a 30-day money-back guarantee on all products, provided they are returned in good condition, in their original packaging, and with all original components. A full refund will be issued minus shipping costs.

For products that are defective, please email us with a clear picture of the issue to request a return authorization code. Once the defective product is received in their original packaging, with all original components , a refund will be issued minus the shipping cost.

Wash with soap and water. Do not over tighten hardware

 At Helical Concealment, we stand behind the quality and performance of our holsters and the Helical Concealment Wing Device. We offer a 30-day money-back guarantee—if you’re not completely satisfied with your purchase, simply return it within 30 days for a full refund. In addition, all Helical Concealment products are backed by a lifetime warranty covering parts and labor against defects in materials and workmanship. This warranty applies to the original purchaser and ensures your gear performs as intended for the life of the product..  This warranty is subject to the proper Care and Maintenance of the product and proper use of the product as detailed in the Consumer and Safety Information. 

If you believe this product has any defects in materials or workmanship, cease use immediately and contact customer service for a remedy.  If a product proves to be defective in material or workmanship, we will repair or replace the product and send it to you at the Company’s expense.  All returns must include the proof of purchase and documentation specifying the claimed defect.   This is a LIMITED WARRANTY, and is the sole and exclusive warranty of this product by the Company.  

It shall not be enlarged by any representations, descriptions, course of dealing, trade usage, rendering of technical advice, service or otherwise.  Furthermore, it shall not be altered or expanded by any acts, statements, or agreements of any dealer, employee or agent of the Company (other than by a duly authorized officer of the Company).    THE COMPANY MAKES NO OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES, LOSS OF TIME, OR OTHER INDIRECT LOSSES OR EXPENSES THAT ARISE FROM ANY CAUSE RELATING TO THE PRODUCT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN TORT 

(INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. For any warranty issue, please contact customer care for a prompt resolution to your concern at the number provided below. Hurley's Gold, LLC 2234 Azurite Place CA 92009 Customer Care:760-893-0667 (USA Only)